Email Service

Certificate Renewal Method:

• Remove the old certificate from Thunderbird:

      Go to Preferences -> Privacy and Security -> Manage Certificates-> Servers Tab -> Delete the old certificate

Two-factor authentication for webmail

Two-factor authentication is forced for all external-facing email by DOE from April 15th 2020.

1. Navigate to the webmail interface: https://webmail.rhic.bnl.gov. Check "Activate" to activate two-factor authentication.

2. Click on "Create Secret" to randomly generate a secret.

3. Enter four easy-to-remember recovery codes that can be used as one-time recovery codes in case you do not have your phone with you.

How to configure an email client to add a digital signature to outgoing messages via grid certificates, or to encrypt and decrypt mail messages.

You can use your grid certificate and key to add a digital signature to your email messages, or to encrypt and decrypt messages.

How to change or reset your email password

Resetting your email password

If you do not know your current email password and would like it to be reset, please open a ticket with us via RT in the User Accounts queue, using any working email account. Please include your first and last name, your account name, and describe the problem.

An introduction to the SDCC's webmail system

The SDCC provides a Roundcube webmail software service, currently only for RHIC users, at https://webmail.rhic.bnl.gov.

If you experience any issues using Roundcube, please use any working email account to open a ticket with us via RT in the GCE queue. Please include your first and last name, your SDCC account name, and describe the problem.

Step-by-step instructions on configuring a Thunderbird email client on Windows

To configure Thunderbird on a Windows system to access email from SDCC email servers, follow these instructions.

Step by step instructions on configuring a Thunderbird email client on Linux

To configure Thunderbird on a Linux system to access email from SDCC email servers, follow these instructions.

Step by step instructions on configuring the pine email client.

In order to use pine to read email, you will need to have a version of pine that supports SSL. Newer versions of pine on newer Linux systems support SSL by default.

To configure pine, follow these instructions:

Step by step instructions on configuring an Evolution email client on Linux

To configure Evolution on a Linux system to access email from SDCC email servers, follow these instructions.