MFA Deletion process

Don't forget to delete the existing token on your mobile device or browser before creating a new one.

Initial Login

• Login with your SDCC account (not BNL or other accounts):  
  https://account.sdcc.bnl.gov/selfservice

First time use

• You will be greeted with a banner stating "these steps are not reversible".
• Please enter the BNL Life number as stated.

• Once you enter the correct life number, an email will be sent to what we have on file for the account logged in.
• Please keep this window open so you can enter the 6 digit code sent in the email.

• An email will arrive within 30-60 seconds depending on the service you use.
• This email will be sent from "admin@sdcc.bnl.gov" with the subject line as "BNL Self-service MFA deletion portal" which contains a 6 digit code.

• Once the 6-digit token is confirmed, a validation screen will appear indicating that the token has been deleted.

• After deletion please select the "Create token" button or use the URL https://account.sdcc.bnl.gov/otpenroll

Further use

• For security purpose after a completed deletion the banner will change to state the last deleted date / time.
• If you feel this date or time is invalid please contact support immediately.