Duration:
7/8/2021 2:30 pm
Group Responsible:
IT Services
Affected Area:
SDCC Support
Expected Impact:
All SDCC Users
Maintenance Type:
Information
Description:
Dear SDCC user,
Would you please take a moment to visit and complete a short survey regarding our support system? We are interested in your thoughts on all aspects of your support experience with our facility, including the support interface, reporting queues, and any opinions you may have on our tools and processes.
Duration:
7/9/2021 9:58 am
Group Responsible:
IT Services
Affected Area:
Accounts utilizing MFA which are part of the SDCC
Expected Impact:
TOTP tokens
Maintenance Type:
Information
Description:
With the deployment of a unified MFA system a new portal has been developed to allow users to delete their own tokens.
Application - https://account.sdcc.bnl.gov/selfservice
Duration:
6/29/2021 2:00 pm
Group Responsible:
IT Fabric
Affected Area:
Shared pool and ATLAS T1
Expected Impact:
service restored
Maintenance Type:
Information
Description:
The cooling issues in the CDCE room in our datacenter were resolved by F&O, and all systems and services were brought back online around 2:00 PM. If you continue to experience any issues, please report them via RT.
Duration:
6/29/2021 10:45 am
Group Responsible:
IT Fabric
Affected Area:
CDCE
Expected Impact:
Approximately 250 nodes in the shared pool (spool0XYZ) and the ATLAS T1 (acas0XYZ) shut themselves down automatically.
Maintenance Type:
Unplanned/Outage
Duration:
6/24/2021 9:30 am — 7/24/2021 10:30 am
Group Responsible:
IT Services
Affected Area:
NX services
Expected Impact:
The NX sessions will be terminated. Please save your work.
Maintenance Type:
Planned Maintenance/Downtime
Description:
The NX servers will be upgraded to resolve issues in the current version.
Duration:
6/22/2021 5:30 pm — 7/22/2021 5:30 pm
Group Responsible:
IT Services
Affected Area:
Expected Impact:
Maintenance Type:
Planned Maintenance/Downtime
Duration:
6/24/2021 9:30 am — 6/24/2021 10:30 am
Group Responsible:
IT Services
Affected Area:
NX Service
Expected Impact:
The NX sessions will be terminated. Please save your work.
Maintenance Type:
Planned Maintenance/Downtime
Description:
The NX servers will be upgraded to resolve issues in the current version.
Duration:
6/16/2021 12:30 pm — 6/16/2021 3:00 pm
Group Responsible:
IT Fabric
Affected Area:
ATLAS T1 Compute Nodes, spool0XYZ Systems
Expected Impact:
Maintenance Type:
Unplanned/Outage
Duration:
6/8/2021 10:00 am — 6/8/2021 11:00 am
Group Responsible:
Services & Tools
Affected Area:
Accessing external resources using federated IdP authentication
Expected Impact:
Maintenance Type:
Transparent Upgrade/Maintenance
Description:
The proxy for federated IdP will be upgraded 10am on 6/8/21. Although transparent but may require re-authentication if accessing external resources using federated IdP during this scheduled window.
Duration:
4/29/2021 8:00 pm
Group Responsible:
IT Services
Affected Area:
https://webmail.rhic.bnl.gov
Expected Impact:
No impact expected.
Maintenance Type:
Transparent Upgrade/Maintenance
Description:
The RCF webmail service https://webmail.rhic.bnl.gov will be moved to a new reverse web proxy. The move should be transparent in nature. No interruption is expected.
