Duration:
7/8/2021 2:30 pm

Group Responsible:
IT Services

Affected Area:
SDCC Support

Expected Impact:
All SDCC Users

Maintenance Type:
Information

Description:
Dear SDCC user,

Would you please take a moment to visit and complete a short survey regarding our support system? We are interested in your thoughts on all aspects of your support experience with our facility, including the support interface, reporting queues, and any opinions you may have on our tools and processes.

Please visit the survey at your convenience:
https://tinyurl.com/sdcc-users

While the survey is only a few questions and won't take long to complete, your response will be invaluable toward helping us evaluate and improve our support interfaces and user interaction. The survey will close next week, and all results will be collected and presented to our experiment liaisons at that time.

Thank you,
John De Stefano, on behalf of SDCC