VOMS Admin Management

New requests for VO membership should be verified for existing CERN accounts, and prevented from creating duplicate memberships, before approval.

This procedure is intended only for VO administrators. It may be useful to open multiple browser windows for each of the necessary sites (VOMS Admin, CERN Accounts, etc.).

RT System Quick Start Guide

What is RT?

RT, or Request Tracking, is the system used by the SCDF to track user requests and problem reports. You can open a new ticket, or follow up on an existing ticket, via email or through the Web interface, as both interfaces interact with and update a single RT system.

Getting Started with RT: Creating a Ticket

Determine the appropriate RT queue