• rcas2069-2076 Shutdown

    By SDCC News |

    Duration:
    6/6/2023 6:00 am

    Group Responsible:
    IT Fabric

    Affected Area:
    PHENIX interactive nodes

    Expected Impact:
    A portion of the PHENIX interactive nodes will be unavailable

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    A portion of the PHENIX interactive nodes, rcas2069-2076, will be shutdown and repurposed/renamed from PHENIX to sPHENIX nodes on Tuesday 6/6 at 10:00 AM. Any locally stored data on these nodes (files in /home, /tmp, and /var/tmp) will be destroyed as part of the system rebuild process. Please be sure to logout and transfer any local files elsewhere before the scheduled shutdown. rcas2061-2068 will remain available.

  • Mattermost Service Outage 05/09/2023

    By SDCC News |

    Duration:
    5/9/2023 8:00 pm — 5/9/2023 9:00 pm

    Group Responsible:
    Services & Tools

    Affected Area:
    Mattermost Services

    Expected Impact:
    Unable to connect to chat.sdcc.bnl.gov

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The SDCC Mattermost service at chat.sdcc.bnl.gov will be turned off temporarily for an upgrade, during this time all users will be unable to access the service and will receive an error that they can not connect to the server. Once the upgrade is complete users should be able to resume activities without interruption.

  • sPHENIX Lustre System Upgrade Complete

    By SDCC News |

    Duration:
    5/1/2023 9:00 am — 5/4/2023 1:28 pm

    Group Responsible:
    IT Services

    Affected Area:
    sPHENIX Lustre System

    Expected Impact:
    The sPHENIX Lustre system is reopened for user access.

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The sPHENIX Lustre system upgrade has been successfully completed, and the system is now back online. We have resolved the Object Index (OI) issues encountered during the upgrade process and has tested the system to verify its functionality. Users can now access the system again and resume their data transfer tasks.

    In case you experience any issues, please contact us by submitting support tickets.

  • sPHENIX Lustre Upgrage Window Extended Due to Bug in New Version

    By SDCC News |

    Duration:
    5/1/2023 9:00 am — 5/4/2023 11:59 pm

    Group Responsible:
    IT Services

    Affected Area:
    sPHENIX Lustre System

    Expected Impact:
    The sPHENIX Lustre system unavailable for user access

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The sPHENIX Lustre upgrade window has been extended until the end of May 4th due to an unexpected bug in the new version. Unfortunately, we have hit a bug that is causing issues with the Object Index files, and we are currently working to resolve the issue.

    We understand that this may cause inconvenience to your work, and we apologize for the delay. The team is running the necessary commands to fix the Object Index files, and we will keep you updated on our progress.

  • sPHENIX Lustre Upgrage do v2.15.2 Scheduled for May 1st-3rd

    By SDCC News |

    Duration:
    5/1/2023 9:00 am — 5/3/2023 11:59 pm

    Group Responsible:
    IT Services

    Affected Area:
    sPHENIX Lustre System

    Expected Impact:
    The sPHENIX Lustre system unavailable for user access

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    We are planning a major upgrade for the sPHENIX system, scheduled to start on Monday, May 1st at 9:00 AM and continue for three days until Wednesday, May 3rd. This upgrade will involve transitioning the system from its current version, 2.12.8, to the new version 2.15.2. Please note that during the upgrade period, the sPHENIX system will be inaccessible to users. We kindly request that you plan your work accordingly and ensure all necessary data is saved prior to the upgrade. Be aware that any running or queued jobs at the time of the upgrade may be affected, and we recommend either completing or rescheduling them beforehand. It is important to note that starting at 9 AM on May 1st, all unfinished jobs will be terminated.

  • Gitea Upgrade

    By SDCC News |

    Duration:
    10/26/2022 11:00 am — 10/26/2022 11:30 am

    Group Responsible:
    Services & Tools

    Affected Area:
    Gitea

    Expected Impact:
    Service Unavailable

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The Gitea service will be unavailable while it is upgraded to v.1.17.3

  • Interactive Farm Node Maintenance

    By SDCC News |

    Duration:
    8/4/2022 10:00 am — 8/8/2022 12:00 pm

    Group Responsible:
    IT Fabric

    Affected Area:
    Processor Farm

    Expected Impact:
    Unable to login or sessions terminated on affected nodes

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The SDCC's interactive and Jupyter farm nodes will be shutdown for maintenance according to the following schedule:

    Thursday 8/4 (10:00 AM - 12:00 PM)
    rcas6001-6002, rcas6005-6010
    rcas2061-2068
    eic0101-0106
    astro0101
    sphnx01
    spar0101-0104
    jupyter10-11

    Monday 8/8 (10:00 AM - 12:00 PM)
    rcas6003-6004, rcas6011-6016
    rcas2069-2076
    eic0107-0112
    astro0104
    sphnx02
    spar0105-0108
    jupyter12-13

    Please logout of the affected hosts before their scheduled shutdown.

  • Mattermost Upgrade

    By SDCC News |

    Duration:
    7/20/2022 9:00 pm — 7/20/2022 9:30 pm

    Group Responsible:
    IT Services

    Affected Area:
    Mattermost

    Expected Impact:
    Mattermost will be unavailable during the maintenance

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    Mattermost will be upgraded to the latest version 7.1 and will be unavailable during the upgrade. Collapsed reply threads will be enabled for all users. Users can disable Collapsed reply threads by navigating to Settings -> Display -> Collapsed reply threads.

  • BNL Box Upgrade

    By SDCC News |

    Duration:
    6/1/2022 2:00 pm — 6/1/2022 4:00 pm

    Group Responsible:
    Services & Tools

    Affected Area:
    BNL Box

    Expected Impact:
    Short and intermittent service interruption

    Maintenance Type:
    Transparent Upgrage/Maintenance

    Description:
    Update to Nextcloud 24.0.1

  • New Facility Risk Assessment Document posted to sdcc.bnl.gov

    By SDCC News |

    Duration:
    5/27/2022 11:00 am

    Group Responsible:
    IT Fabric

    Affected Area:
    Building 725

    Expected Impact:
    Occupational safety directly related to the facility

    Maintenance Type:
    Information

    Description:
    The Facility Risk Assessment (FRA) document acts as a benchmark to understanding the risks associated with working in the SDCC in Building 725. The FRA is a useful tool for work planning purposes and gaining knowledge of the hazards associated with the SDCC in Building 725. The FRA has been posted to the Staff-Only section of the SDCC website. SDCC staff can find it here: https://www.sdcc.bnl.gov/staff-only/.