• NoMachine/NX Service Update

    Duration:
    9/26/2023 11:00 am — 9/26/2023 12:00 pm

    Group Responsible:
    IT Services

    Affected Area:
    NX Service

    Expected Impact:
    NX sessions on nxterm and nxcampus servers will be terminated

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The NX sessions on nxterm and nxcampus servers will be terminated. Please save your work.

  • rcas2069-2076 Shutdown

    Duration:
    6/6/2023 6:00 am

    Group Responsible:
    IT Fabric

    Affected Area:
    PHENIX interactive nodes

    Expected Impact:
    A portion of the PHENIX interactive nodes will be unavailable

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    A portion of the PHENIX interactive nodes, rcas2069-2076, will be shutdown and repurposed/renamed from PHENIX to sPHENIX nodes on Tuesday 6/6 at 10:00 AM. Any locally stored data on these nodes (files in /home, /tmp, and /var/tmp) will be destroyed as part of the system rebuild process. Please be sure to logout and transfer any local files elsewhere before the scheduled shutdown. rcas2061-2068 will remain available.

  • Mattermost Service Outage 05/09/2023

    Duration:
    5/9/2023 8:00 pm — 5/9/2023 9:00 pm

    Group Responsible:
    Services & Tools

    Affected Area:
    Mattermost Services

    Expected Impact:
    Unable to connect to chat.sdcc.bnl.gov

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The SDCC Mattermost service at chat.sdcc.bnl.gov will be turned off temporarily for an upgrade, during this time all users will be unable to access the service and will receive an error that they can not connect to the server. Once the upgrade is complete users should be able to resume activities without interruption.

  • sPHENIX Lustre System Upgrade Complete

    Duration:
    5/1/2023 9:00 am — 5/4/2023 1:28 pm

    Group Responsible:
    IT Services

    Affected Area:
    sPHENIX Lustre System

    Expected Impact:
    The sPHENIX Lustre system is reopened for user access.

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The sPHENIX Lustre system upgrade has been successfully completed, and the system is now back online. We have resolved the Object Index (OI) issues encountered during the upgrade process and has tested the system to verify its functionality. Users can now access the system again and resume their data transfer tasks.

    In case you experience any issues, please contact us by submitting support tickets.

  • sPHENIX Lustre Upgrade Window Extended Due to Bug in New Version

    Duration:
    5/1/2023 9:00 am — 5/4/2023 11:59 pm

    Group Responsible:
    IT Services

    Affected Area:
    sPHENIX Lustre System

    Expected Impact:
    The sPHENIX Lustre system unavailable for user access

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The sPHENIX Lustre upgrade window has been extended until the end of May 4th due to an unexpected bug in the new version. Unfortunately, we have hit a bug that is causing issues with the Object Index files, and we are currently working to resolve the issue.

    We understand that this may cause inconvenience to your work, and we apologize for the delay. The team is running the necessary commands to fix the Object Index files, and we will keep you updated on our progress.

  • sPHENIX Lustre Upgrade do v2.15.2 Scheduled for May 1st-3rd

    Duration:
    5/1/2023 9:00 am — 5/3/2023 11:59 pm

    Group Responsible:
    IT Services

    Affected Area:
    sPHENIX Lustre System

    Expected Impact:
    The sPHENIX Lustre system unavailable for user access

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    We are planning a major upgrade for the sPHENIX system, scheduled to start on Monday, May 1st at 9:00 AM and continue for three days until Wednesday, May 3rd. This upgrade will involve transitioning the system from its current version, 2.12.8, to the new version 2.15.2. Please note that during the upgrade period, the sPHENIX system will be inaccessible to users. We kindly request that you plan your work accordingly and ensure all necessary data is saved prior to the upgrade. Be aware that any running or queued jobs at the time of the upgrade may be affected, and we recommend either completing or rescheduling them beforehand. It is important to note that starting at 9 AM on May 1st, all unfinished jobs will be terminated.

  • HPSS Upgrade

    Duration:
    12/19/2022 12:00 am — 12/20/2022 9:00 pm

    Group Responsible:
    IT Fabric

    Affected Area:
    HPSS Service

    Expected Impact:
    Files on tape will be inaccessible during the upgrade.

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    HPSS will be down for a system upgrade from midnight on Monday 12/19 through 9:00 PM on Tuesday 12/20. During the upgrade, it will not be possible to write or retrieve files from the HPSS system.

  • Gitea Upgrade

    Duration:
    10/26/2022 11:00 am — 10/26/2022 11:30 am

    Group Responsible:
    Services & Tools

    Affected Area:
    Gitea

    Expected Impact:
    Service Unavailable

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The Gitea service will be unavailable while it is upgraded to v.1.17.3

  • NoMachine/NX Service Update

    Duration:
    10/12/2022 11:00 am — 10/12/2022 1:00 pm

    Group Responsible:
    IT Services

    Affected Area:
    NX Service

    Expected Impact:
    NX sessions on xterm and nxcampus servers will be terminated

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The NX sessions on xterm and nxcampus servers will be terminated. Please save your work.

  • Interactive Farm Node Maintenance

    Duration:
    8/4/2022 10:00 am — 8/8/2022 12:00 pm

    Group Responsible:
    IT Fabric

    Affected Area:
    Processor Farm

    Expected Impact:
    Unable to login or sessions terminated on affected nodes

    Maintenance Type:
    Planned Maintenance/Downtime

    Description:
    The SDCC's interactive and Jupyter farm nodes will be shutdown for maintenance according to the following schedule:

    Thursday 8/4 (10:00 AM - 12:00 PM)
    rcas6001-6002, rcas6005-6010
    rcas2061-2068
    eic0101-0106
    astro0101
    sphnx01
    spar0101-0104
    jupyter10-11

    Monday 8/8 (10:00 AM - 12:00 PM)
    rcas6003-6004, rcas6011-6016
    rcas2069-2076
    eic0107-0112
    astro0104
    sphnx02
    spar0105-0108
    jupyter12-13

    Please logout of the affected hosts before their scheduled shutdown.