Duration:
12/9/2024 11:30 am — 12/9/2024 12:00 pm

Group Responsible:
Services & Tools

Affected Area:
The NX service will not be available during this time.

Expected Impact:
All NX sessions will be terminated, please save your work.

Maintenance Type:
Planned Maintenance/Downtime

Description:
The NoMachine/NX service is being updated on Monday December 9th. This includes system upgrade to RHEL 8 and NoMachine software version 8 update along with the production license transfer.\n\nThe NX services on the old NX servers nxterm01/nxterm02/nxterm03/nxterm04/nxcampus01 will be terminated.\n\nPlease move to the new upgraded NX service as soon as possible, instructions here - https://www.sdcc.bnl.gov/information/nxnomachine-service-sdcc

Duration:
9/30/2024 4:30 pm — 9/30/2024 4:30 pm

Group Responsible:
Services & Tools

Affected Area:
Mail services

Expected Impact:
Users will need to update their maill passwords and use VPN/SSH

Maintenance Type:
Information

Description:
As of September 2024, Cyber Security has issued new mandates around RHIC mail that affects all users. This announcement outlines the new requirements.\n\nEffective September 26, the SMTP port will be blocked from use outside of the campus. Users will need to either connect through VPN or will need a separate SSH tunnel to send mail through the RHIC SMTP port. More information is available at https://www.sdcc.bnl.gov/services/email-services/email-client-configura…\n\nThe new requirements also mandate that any new or updated email password must be at least 16 characters long. Users whose email passwords don't currently comply with existing requirements will be contacted to change their passwords, which will need to meet this new 16-character mandate.

Duration:
8/6/2024 9:00 am — 8/6/2024 10:00 am

Group Responsible:
IT Services

Affected Area:
ssh access

Expected Impact:
aacces wil unavailable and current sessions ended

Maintenance Type:
Planned Maintenance/Downtime

Description:
admingw00 and staffgw00 are scheduled to be updated tomorrow between 9-10 AM, there will be a short down time for the required reboot. Please use admingw01 and staffgw01 during this time to avoid any disruptions in your connections

Duration:
5/15/2024 8:00 am — 5/15/2024 9:00 am

Group Responsible:
IT Services

Affected Area:
The NX service will not be available during the reboot.

Expected Impact:
The NX sessions will be terminated, save your work.

Maintenance Type:
Planned Maintenance/Downtime

Description:
The NX servers nxterm(01-04),nxcampus01 will be rebooted tomorrow Wednesday

Duration:
5/15/2024 10:30 am — 5/15/2024 11:30 am

Group Responsible:
IT Services

Affected Area:
The NX service will not be available during the reboot.

Expected Impact:
The NX sessions will be terminated, save your work.

Maintenance Type:
Planned Maintenance/Downtime

Description:
The NX servers nxterm(01-04) will be rebooted tomorrow Wednesday

Duration:
5/8/2024 6:00 pm — 5/8/2024 6:30 pm

Group Responsible:
Services & Tools

Affected Area:
SDCC Mattermost

Expected Impact:
None

Maintenance Type:
Transparent Upgrage/Maintenance

Description:
The SDCC managed Mattermost instance at https://chat.sdcc.bnl.gov/ will undergo a scheduled version upgrade. This will result in a service outage for approximately 15min. \n\nBe advised that if you are logged in during the upgrade you will receive a banner notification stating there is a new version of the app available and to refresh the page.

Duration:
2/12/2024 10:00 pm — 2/12/2024 10:01 pm

Group Responsible:
IT Services

Affected Area:
Star GPFS

Expected Impact:
access is available

Maintenance Type:
Information

Description:
Access to Star GPFS (gpfs/gpfs01) has been restored.

Duration:
2/12/2024 7:23 am — 2/13/2024 7:27 am

Group Responsible:
IT Services

Affected Area:
Star GPFS

Expected Impact:
access is unavailable until issue is resolved

Maintenance Type:
Unplanned/Outage

Description:
The Star GPFS File System experienced serious errors over the weekend and is currently Offline. We have opened a ticket with the Vendor and are working to get this resolved. Will send updates as available.

Duration:
1/22/2024 9:00 am — 1/22/2024 1:00 pm

Group Responsible:
Services & Tools

Affected Area:
US ATLAS dCache storage service

Expected Impact:
US ATLAS dCache storage service interruption

Maintenance Type:
Planned Maintenance/Downtime

Description:
The US ATLAS storage system is scheduled for an upgrade to the latest software release, dCache 9.2. Consequently, this maintenance process will result in a temporary interruption of accessibility to the storage system from 9:00 AM to 1:00 PM (EST) on January 22, 2024. We apologize in advance for any inconvenience this work may cause.

Duration:
1/5/2024 5:15 pm — 1/5/2024 5:15 pm

Group Responsible:
IT Services

Affected Area:
EIC Lustre

Expected Impact:
Lustre file system for EIC won't be available.

Maintenance Type:
Unplanned/Outage

Description:
eicoss02.sdcc.bnl.local is back online after outage.